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Best way to set up the in-app survey for enterprise accounts?

dana_lund_c7821

Trying to get session replay right for our SMB tier. The defaults don't quite fit. What did you change?

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omar_okafor_5a64f

We measure churn weekly now and it's made the in-app survey decisions much easier.

esme_trin_d4c14

We measure time-to-resolution weekly now and it's made dashboards decisions much easier.

kiran_trin_f6aa2

Honestly CES tracking didn't move time-to-resolution for us. Segment did more.

ruth_pratt_6209d

Worth checking your CES window. Ours was skewed until we narrowed it.

liam_holt_2ad61

Worth checking your the health score window. Ours was skewed until we narrowed it.

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