We're working through the feedback widget and we moved to a quarterly cadence. Curious how others have handled it, especially around churn. Any rules of thumb?
We measure churn weekly now and it's made journey alerts decisions much easier.
Spent a week on this. The fix was tying journey alerts to the account owner field.
Spent a week on this. The fix was tying session replay to the account owner field.
We measure NPS weekly now and it's made the in-app survey decisions much easier.
