nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Our playbook for journey mapping across self-serve users

dana_nair_d42d7

We measured the health score before and after turning on the in-app survey. The result surprised us. Anyone seen the same?

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kiran_dunn_73ef2

We hit this too. Scoping NPS surveys to renewals at risk first made it manageable.

nina_trin_286a9

+1. The Segment step is where ours kept breaking.

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