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session replay behaving oddly since volume tripled after launch — ideas?

tara_ng_71349

Half our team lives in Zendesk, so getting session replay data in there matters. How clean has that been for you?

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wade_vance_48001

Have you tried routing it through Microsoft Teams? Fixed the churn gap for us.

ned_webb_27b43

Worth checking your CSAT window. Ours was skewed until we narrowed it.

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