Half our team lives in Microsoft Teams, so getting dashboards data in there matters. How clean has that been for you?
Have you tried routing it through Intercom? Fixed the CES gap for us.
Honestly session replay didn't move response rate for us. Segment did more.
Spent a week on this. The fix was tying session replay to the account owner field.
Honestly the in-app survey didn't move CSAT for us. Segment did more.
Following. We're about to do the same thing for self-serve users.