Trying to get segments right for trial users. The defaults don't quite fit. What did you change?
We measure renewal rate weekly now and it's made CSAT surveys decisions much easier.
Spent a week on this. The fix was tying dashboards to the account owner field.
Same setup here. In our case it came down to auto-theming being too broad.
Have you tried routing it through Snowflake? Fixed the response rate gap for us.
+1. The Microsoft Teams step is where ours kept breaking.
