Trying to get session replay right for enterprise accounts. The defaults don't quite fit. What did you change?
Following. We're about to do the same thing for self-serve users.
Spent a week on this. The fix was tying CES tracking to the account owner field.
Worth checking your CSAT window. Ours was skewed until we narrowed it.
Curious what cadence you landed on. We over-asked and CES tanked.
