nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Stopping renewal rate from sliding after we moved to a quarterly cadence?

dana_carr_72971

Posting this for renewals at risk. We care most about the health score and I'm not sure response routing is the lever. Talk me out of it?

Find more posts tagged with

Comments

priya_ng_a069e

We hit this too. Scoping response routing to our SMB tier first made it manageable.

mira_dunn_b1218

Same setup here. In our case it came down to segments being too broad.

wade_reyes_a4dd4

We measure NPS weekly now and it's made the in-app survey decisions much easier.

theo_pace_76a93

Following. We're about to do the same thing for self-serve users.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of