Trying to get the feedback widget right for renewals at risk. The defaults don't quite fit. What did you change?
+1. The Zapier step is where ours kept breaking.
+1. The Segment step is where ours kept breaking.
Spent a week on this. The fix was tying auto-theming to the account owner field.
Have you tried routing it through Microsoft Teams? Fixed the response rate gap for us.
Following. We're about to do the same thing for new onboarding cohorts.