Quick one. Since we added a second product line, our CES has been all over the place. Is that a response routing config issue or are we reading it wrong?
+1. The Marketo step is where ours kept breaking.
Spent a week on this. The fix was tying the in-app survey to the account owner field.
+1. The Salesforce step is where ours kept breaking.
Following. We're about to do the same thing for renewals at risk.
