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Segment integration setup tips for enterprise accounts?

bea_pace_9711f

We measured time-to-resolution before and after turning on journey alerts. The result surprised us. Anyone seen the same?

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priya_ng_a069e

Honestly journey mapping didn't move NPS for us. Intercom did more.

maya_pratt_a68c6

Curious what cadence you landed on. We over-asked and NPS tanked.

priya_carr_33826

We hit this too. Scoping the feedback widget to our SMB tier first made it manageable.

diego_okafor_8304e

Spent a week on this. The fix was tying journey mapping to the account owner field.

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