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Small win: response routing caught a churn risk early

gus_sato_18d47

Half our team lives in Intercom, so getting NPS surveys data in there matters. How clean has that been for you?

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liam_holt_2ad61

+1. The Segment step is where ours kept breaking.

kiran_sato_86bf3

We measure CSAT weekly now and it's made journey alerts decisions much easier.

owen_pace_4a4b6

Have you tried routing it through Zapier? Fixed the response rate gap for us.

sofia_nair_ce365

We measure response rate weekly now and it's made session replay decisions much easier.

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