nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

CES tracking behaving oddly since we scaled past 5,000 accounts — ideas?

nadia_calvi_bd569

Quick one. Since we scaled past 5,000 accounts, our renewal rate has been all over the place. Is that a segments config issue or are we reading it wrong?

Find more posts tagged with

Comments

marcus_frei_a1abc

Have you tried routing it through Microsoft Teams? Fixed the renewal rate gap for us.

tom_akoto_339d8

Honestly NPS surveys didn't move CSAT for us. Segment did more.

felix_voss_fd548

Honestly CES tracking didn't move NPS for us. Jira did more.

felix_okafor_15ae5

Honestly CES tracking didn't move NPS for us. Salesforce did more.

mira_nair_954e1

Same setup here. In our case it came down to dashboards being too broad.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of