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Stopping CSAT from sliding after we moved to a quarterly cadence?

mira_pace_c5fc2

Half our team lives in Jira, so getting journey mapping data in there matters. How clean has that been for you?

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kiran_sato_86bf3

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

nadia_calvi_bd569

Following. We're about to do the same thing for self-serve users.

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