We measured the health score before and after turning on segments. The result surprised us. Anyone seen the same?
Same setup here. In our case it came down to CES tracking being too broad.
We hit this too. Scoping CSAT surveys to renewals at risk first made it manageable.
Worth checking your CES window. Ours was skewed until we narrowed it.
Curious what cadence you landed on. We over-asked and CES tanked.
+1. The Marketo step is where ours kept breaking.
