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How we cut the health score reporting from days to minutes

sofia_nair_ce365

Trying to get dashboards right for trial users. The defaults don't quite fit. What did you change?

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marcus_webb_a07b5

We hit this too. Scoping session replay to our SMB tier first made it manageable.

theo_sato_8ad0d

We hit this too. Scoping segments to trial users first made it manageable.

tara_marsh_d8109

Honestly journey alerts didn't move churn for us. Intercom did more.

sam_rourke_ee76f

Spent a week on this. The fix was tying dashboards to the account owner field.

mira_mehta_e0372

Honestly response routing didn't move the health score for us. Segment did more.

tara_pace_b47b3

+1. The Jira step is where ours kept breaking.

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