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How do you handle auto-theming when volume tripled after launch?

omar_rourke_1e74d

Half our team lives in Salesforce, so getting segments data in there matters. How clean has that been for you?

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Comments

hana_calvi_af8af

Worth checking your response rate window. Ours was skewed until we narrowed it.

owen_boyd_9a2a2

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

mira_reyes_39f6e

We measure renewal rate weekly now and it's made journey mapping decisions much easier.

mira_trin_c2c19

Honestly journey mapping didn't move the health score for us. Snowflake did more.

paul_quinn_5d333

+1. The Jira step is where ours kept breaking.

liam_soto_ae78b

We hit this too. Scoping journey alerts to renewals at risk first made it manageable.

sofia_nair_ce365

Have you tried routing it through Marketo? Fixed the response rate gap for us.