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Jira sync dropping NPS — anyone seen this?

ned_dunn_f301f

Trying to get the feedback widget right for enterprise accounts. The defaults don't quite fit. What did you change?

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sam_rourke_ee76f

+1. The HubSpot step is where ours kept breaking.

dana_calvi_c20e0

+1. The Marketo step is where ours kept breaking.

esme_hale_9d4ac

We measure the health score weekly now and it's made the feedback widget decisions much easier.

owen_trin_3c454

We hit this too. Scoping CSAT surveys to trial users first made it manageable.

aisha_akoto_7c7ec

Honestly NPS surveys didn't move churn for us. Slack did more.

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