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What worked for us setting up journey mapping

priya_carr_33826

Half our team lives in Snowflake, so getting journey alerts data in there matters. How clean has that been for you?

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Comments

ned_soto_d1973

Same setup here. In our case it came down to dashboards being too broad.

maya_trin_fddf7

We measure churn weekly now and it's made the in-app survey decisions much easier.

sam_marsh_d4218

Have you tried routing it through Jira? Fixed the NPS gap for us.

ivy_soto_31f7c

We measure CSAT weekly now and it's made NPS surveys decisions much easier.

kiran_quinn_f9be7

Have you tried routing it through HubSpot? Fixed the response rate gap for us.

dana_calvi_c20e0

We hit this too. Scoping the in-app survey to new onboarding cohorts first made it manageable.

dana_calvi_56c20

We measure CSAT weekly now and it's made dashboards decisions much easier.

priya_nair_e29e2

Following. We're about to do the same thing for self-serve users.