nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

the feedback widget behaving oddly since volume tripled after launch — ideas?

omar_ng_325e4

Trying to get response routing right for self-serve users. The defaults don't quite fit. What did you change?

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Comments

hana_mehta_35530

Same setup here. In our case it came down to CES tracking being too broad.

zoe_sato_651da

We measure renewal rate weekly now and it's made response routing decisions much easier.

ivy_pace_37817

Have you tried routing it through Slack? Fixed the CSAT gap for us.

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