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Intercom integration setup tips for enterprise accounts?

marcus_frei_a1abc

We're working through response routing and volume tripled after launch. Curious how others have handled it, especially around NPS. Any rules of thumb?

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bea_vance_79917

We hit this too. Scoping response routing to self-serve users first made it manageable.

carl_vance_21cda

Following. We're about to do the same thing for our SMB tier.

marcus_nair_fc1e0

We hit this too. Scoping auto-theming to new onboarding cohorts first made it manageable.

marcus_webb_a07b5

Honestly dashboards didn't move CSAT for us. Snowflake did more.

liam_holt_778ba

Same setup here. In our case it came down to NPS surveys being too broad.

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