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Stopping CES from sliding after we rolled it out to the support team?

mira_calvi_9274d

Trying to get journey alerts right for renewals at risk. The defaults don't quite fit. What did you change?

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omar_webb_15a01

Same setup here. In our case it came down to segments being too broad.

nadia_sato_51217

+1. The Snowflake step is where ours kept breaking.

priya_carr_33826

We hit this too. Scoping NPS surveys to self-serve users first made it manageable.

dana_pratt_2045c

Spent a week on this. The fix was tying the feedback widget to the account owner field.

marcus_reyes_8cd79

Worth checking your response rate window. Ours was skewed until we narrowed it.

jack_ng_dada6

+1. The Snowflake step is where ours kept breaking.

kiran_boyd_0f0bc

Same setup here. In our case it came down to the in-app survey being too broad.