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Roles and permissions for renewals at risk on the CSAT surveys?

theo_soto_1b62b

Trying to get segments right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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jack_ng_dada6

We hit this too. Scoping CES tracking to renewals at risk first made it manageable.

dana_carr_72971

+1. The Salesforce step is where ours kept breaking.

sofia_marsh_a402f

Honestly auto-theming didn't move CES for us. Microsoft Teams did more.

nadia_vance_01ca7

We hit this too. Scoping CES tracking to self-serve users first made it manageable.

mira_vance_d4e7e

Following. We're about to do the same thing for trial users.

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