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Is there a way to break out time-to-resolution by renewals at risk?

liam_holt_2ad61

Half our team lives in Marketo, so getting dashboards data in there matters. How clean has that been for you?

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nadia_trin_651a5

Worth checking your CES window. Ours was skewed until we narrowed it.

ivy_soto_31f7c

We measure response rate weekly now and it's made response routing decisions much easier.

owen_pace_4a4b6

Honestly auto-theming didn't move CSAT for us. Slack did more.

lena_voss_56fc8

We measure CES weekly now and it's made journey mapping decisions much easier.

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