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What worked for us setting up NPS surveys

liam_holt_2ad61

Half our team lives in Marketo, so getting response routing data in there matters. How clean has that been for you?

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nadia_sato_51217

Honestly CES tracking didn't move renewal rate for us. Jira did more.

marcus_carr_bdbb8

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

mira_lund_e159a

Same setup here. In our case it came down to journey alerts being too broad.

ravi_soto_00019

We measure churn weekly now and it's made CSAT surveys decisions much easier.

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