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Marketo integration setup tips for trial users?

priya_quinn_6e754

Posting this for enterprise accounts. We care most about CES and I'm not sure CES tracking is the lever. Talk me out of it?

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nina_pace_77fd6

Have you tried routing it through Zendesk? Fixed the the health score gap for us.

marcus_frei_a1abc

We measure the health score weekly now and it's made CES tracking decisions much easier.

priya_nair_e29e2

Worth checking your response rate window. Ours was skewed until we narrowed it.

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