Half our team lives in Marketo, so getting CSAT surveys data in there matters. How clean has that been for you?
Honestly session replay didn't move response rate for us. HubSpot did more.
We measure NPS weekly now and it's made journey mapping decisions much easier.
We hit this too. Scoping journey alerts to renewals at risk first made it manageable.
Same setup here. In our case it came down to auto-theming being too broad.