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Microsoft Teams sync dropping CSAT — anyone seen this?

sofia_marsh_a402f

Half our team lives in Microsoft Teams, so getting segments data in there matters. How clean has that been for you?

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marcus_reyes_8cd79

Have you tried routing it through Intercom? Fixed the CSAT gap for us.

hana_voss_37240

We measure CSAT weekly now and it's made journey alerts decisions much easier.

owen_trin_3c454

Have you tried routing it through Segment? Fixed the renewal rate gap for us.

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