nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

journey mapping behaving oddly since we scaled past 5,000 accounts — ideas?

nina_trin_286a9

Quick one. Since we scaled past 5,000 accounts, our churn has been all over the place. Is that a auto-theming config issue or are we reading it wrong?

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Comments

nina_webb_4fc3d

Honestly auto-theming didn't move NPS for us. Segment did more.

ivy_rourke_c1131

Honestly dashboards didn't move the health score for us. Snowflake did more.

omar_rourke_1e74d

We measure the health score weekly now and it's made auto-theming decisions much easier.

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