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What we shipped with CES tracking this quarter

nina_trin_286a9

Posting this for enterprise accounts. We care most about renewal rate and I'm not sure the feedback widget is the lever. Talk me out of it?

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priya_okafor_f648c

We hit this too. Scoping it to one segment first made it manageable.

mira_vance_d4e7e

Curious what cadence you landed on. We over-asked and response rate tanked.

tara_marsh_d8109

We review this weekly now and it's made the decisions much easier.

tara_marsh_d8109

Curious what cadence you landed on. We over-asked and renewal rate tanked.

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